Do you need assistance?
Please check the « Ressources / Numériques » page on Ernest and find additional information and many user guides.
What's more, for any question or problem regarding digital services, the University of Strasbourg provides users with an online assistance service at support.unistra.fr.
You can also reach our helpdesk Monday through Friday, from 7:45 AM to 5:00 PM
- Via an online form at sos.unistra.fr
- By email at support[at]unistra.fr
- By telephone at 03 68 85 43 21