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Do you need assistance?
Please check the « Ressources / Numériques » page on Ernest and find additional information and many user guides.
What's more, for any question or problem regarding digital services, the University of Strasbourg provides users with an online assistance service at support.unistra.fr.
You can also reach our helpdesk Monday through Friday, from 7:45 AM to 5:00 PM
- Via an online form at sos.unistra.fr
- By email at support[at]unistra.fr
- By telephone at 03 68 85 43 21

CCN | Digital culture center
The Digital culture center (in French : Centre de culture numérique – CCN) is located on the ground floor of the Atrium building. It is dedicated to digital technology and includes 3 distinct areas:
- the Digital Lab (in French : Lab numérique) where you can seek advice, discover and experiment with new technologies
- the training room where you can deepen your knowledge of digital technologies
- the digital hotspot where you can work or simply relax
The center regularly hosts free events (either on-site or online).
For further information
- Find out about the center's event program at ccn.unistra.fr
- Keep posted on digital issues and follow CCN:
- on Facebook
- on Rocket.Chat
- on Ernest
- Contact CCN experts by email at ccn[at]unistra.fr

Feu! | Online forum on student life
Feu! (in French : Forum d'Entraide Universitaire!) is a mobile application that can be used on all digital media (computer, tablet, smartphone). The aim of this app is to connect students through classified ads.
Whether you need a helping hand in your studies or you are looking for a friend to do sports, play music or practice a language, go and meet the UNISTRA student community!
- For further information, check the dedicated page on Ernest
- Go to feu.unistra.fr

Disability and digital issues | Accessibility and specific needs
Mission handicap is dedicated to helping students with disabilities achieve their academic goals in the best possible conditions. In particular, it works closely with the Digital Department (DNum) which provides an expertise on web accessibility, hardware and software, awareness and training.
For a complete and specific understanding of your needs, you are invited to contact Mission handicap or the disability correspondant in your academic unit (see the attached file for contact details).
Further information and contacts
- Check the « Accompagnement du handicap » webpage at handicap.unistra.fr
- Contact Mission handicap by email at svu-handicap[at]unistra.fr
Appointments
Appointments with Mission handicap can take place :
- on the phone
- through video-conferencing
- on site (Esplanade campus - Studium building - 3rd floor)

Financial aid and student jobs
Grants and student social record
Filing a student social record (DSE - in French : Dossier Social Étudiant) is a prerequisite to any application for a scholarship and/or student accommodation. Therefore, you must first create your student account on the Mes services étudiants portal. You can then submit your application and check its progress online. Please note all applications must be submitted by May 31 for the following year.
Crous Strasbourg provides detailed information on :
You can also get further information at etudiant.gouv.fr & www.crous-strasbourg.fr.
Student jobs
Numerous sites regularly post job openings for students all year round.
You can find a wide selection of these ads:
- in the « Job étudiant » section on the university website
- on the Crous classifieds website at jobaviz.fr
Student project funding
Help keep your campus alive! Service de la vie universitaire and Crous de Strasbourg provide special support for student projects, through methodological workshops and financial grants.
For further information on Student Project Support Commissions (CAPE - in French: Commissions d'Aide aux Projets Étudiants):
- check the dedicated page on Ernest
- check the « Sortir, bouger, créer / Soutien aux projets étudiants » section on the Crous Strasbourg website
To apply for a grant:
- go to the Campulse platform

Vocational guidance and career counselling
Espace Avenir
Support for your academic career, internship, and job search can be found at Espace Avenir, the vocational guidance and counselling service of the university. It notably offers a multimedia documentation which is enriched on a daily basis.
Check the Espace Avenir section on the university website.
Alumni network
The Alumni Relations Department is in charge of the Alumni Network: a professional social network for the graduates, staff and PhD students of the University of Strasbourg.
Log on to the Alumni platform with your Unistra account ID and enjoy a wide selection of job and internship offers.
Log on to alumni.unistra.fr and :
- apply online (complete your profile, upload your resume, and check the « actively searching » status)
- register for Alumni events
- seek advice from alumni (through the platform directory or our online sponsorship program)
- contact the Alumni Network ambassadors in France or abroad